Our aim is for guests to be as comfortable as possible during their stay with us and we have been working hard to create an environment that is as safe as possible, so that you can relax.
We have amended our check in and check out times to allow for the additional cleaning that is required. Check in is from 5pm (though you can drop luggage at anytime), just let us know when you will arrive and we will ensure the suite is ready and vacated by cleaning staff in plenty of time.
We will operate a contact free service during this time. On arrival, you can enter your suite and make yourselves at home. We will not enter your suite while you are staying (e.g. to make the bed). We ask that you hang towels to dry and let us know by text if you need anything during your stay. We are always happy to chat outside!
A continental breakfast selection is ready in the room for your first morning. We will provide additional items for following days in a basket outside your door each evening. You simply text Jo and let her know what you need for the following day.
In preparing your room we have thoroughly cleaned and disinfected surfaces following government guidance and are leaving 24 hours between guests, wherever possible. We have provided hand sanitiser, disinfectant and paper towels for you to use as you wish.
Please wash your hands each time you enter the suite for 20 seconds and catch any coughs/sneezes in tissues provided and then dispose of these in the bin.
If you develop symptoms of Covid-19 whilst staying with us, you should let us know immediately and return to your home to self-isolate. Guests from tier 3 areas are asked to get in touch to arrange a refund or to move their booking to a later date.
On the day of departure, we are asking that you check out by 10am, to give us enough time to conduct a thorough clean. It would be most helpful if you could strip the bed. Please leave the key on the table and have a smooth onward journey. We hope your stay is as relaxing as possible and that these measures help make you feel safe.